Privacy Policy - KingHigher

KingHigher Privacy Policy
Last Updated: 2025-3-27

1. Data Collection & Use
Definition of Personal Data
Personal data refers to any information that, either alone or combined with other data, can identify a natural person. You provide this data directly when using KingHigher websites, products, or services (e.g., creating an account or contacting support) or indirectly through interaction records (e.g., cookies). We may also obtain supplementary data from legally public sources (e.g., commercial databases).

Types of Data Collected
Includes but is not limited to:

Name, gender, company name, job title

Contact details (address, email, phone number)

Query content, customer service communications

Purposes of Processing

Account creation and management

Fulfilling transactions and services (order processing, product delivery, technical support)

Marketing communications (with consent)

System security updates and notifications

User experience optimization and analytics

Legal compliance and risk management

Legal Basis

Performance of a contract

Explicit user consent

Legitimate business interests (e.g., fraud prevention, service improvement)

Legal obligations

2. Cookies & Tracking Technologies
Cookie Types

Session Cookies: Expire upon browser closure

Persistent Cookies: Retain settings across visits (e.g., language preferences)

Management
Control cookies via browser settings (Chrome / Firefox). Disabling cookies may impair functionality.

Other Technologies

Pixel Tags: Track email open rates

Web Beacons: Analyze page interactions

3. Data Disclosure
Sharing Scenarios

Authorized partners (e.g., logistics providers, technical support)

Legal requests from government authorities

Corporate transactions (mergers, acquisitions)

Emergency situations to prevent harm

International Transfers
As a global business, data may be transferred across borders. We safeguard transfers using mechanisms like EU Standard Contractual Clauses (SCCs).

4. Your Rights
User Rights

Access/Correction: Via account dashboard or privacy@kinghigher.com

Deletion/Restriction: For unnecessary or unlawfully processed data

Opt-Out of Marketing: Unsubscribe via email or account settings

Data Portability: Request machine-readable data

Exercise Rights
Submit written requests to privacy@kinghigher.com. We respond within 30 days.

5. Data Security
Protection Measures

Encryption (TLS/SSL)

Access controls

Regular security audits

Employee training

Retention Periods
Based on business needs and legal requirements:

Account data: Retained until 6 months post-account deletion

Transaction records: 2 years for tax compliance

6. Children’s Privacy
Our services target adults. Users under 16 may not create accounts without parental consent. We delete inadvertently collected children’s data promptly.

7. Third-Party Services
Our platform may include third-party links (e.g., payment gateways). Their privacy practices are governed by their own policies.

8. Policy Updates
Material changes will be notified via website banners or email. Review this page periodically.

9. Contact Us
Data Controller
Qingdao Jinhaiyu Import and Export Co., Ltd.
Address: Office Building 1108-1, No. 308 Xingyang Road, Chengyang, Qingdao, Chiina

Data Protection Officer (DPO)
Email: dpo@kinghigher.com
Online Form: Privacy Inquiry

Effective Date
This policy takes effect upon publication. Historical versions are archived here.

Multilingual Support
This policy is provided in English. In case of conflicts, the English version prevails.

Governing Law
This policy is governed by the laws of China. Disputes shall be resolved through arbitration at Arbitration Body.